Providers of Training for National Vocational Qualifications

DHL

DHL Exel NVQ Success.

"After some initial doubts I am seeing some rich rewards for engaging with Aurelia and the NVQ programme. Aurelia have worked around the constraints of a busy operational environment, without impacting in any way on service levels. As with any manager embarking on the NVQ training process for the first time, I was concerned that the cost of providing participants .quality time. could outweigh any potential benefits the training would deliver if the training company didn't make the programme flexible and relevant, however this hasn't been the case.

I'm particularly pleased that as part of the Warehousing and Storage NVQ qualification, there is a module on Health and Safety awareness training and this has contributed to a reduction in our Lost Time Accidents in 2008. It has also had an effect on other KPI.s such as absenteeism and productivity. In addition to this having discussed the programme with the people who have been through it, there is a real sense of pride amongst those who have graduated that they have achieved something, as well as feeling that DHL is investing in their development. Not only has their confidence increased and their job performance improved but they are very keen to continue their skills development which Aurelia is very happy to support. After the initial reluctance to sign up for non-mandatory, voluntary training, word of mouth amongst the drivers and associates seems to be "go for it" and we are looking to further develop our relationship with Aurelia in 2009."

Chris Page. General Manager, DHL Exel Suppy Chain. Tesco Frozen

Warwickshire Care Services

"Aurelia Training has been our preferred training provider since 2005 and we have been delighted with their skills, expertise and professionalism. Aurelia have supported all of my care staff through NVQ Level 2 in Health and Social Care and some have progressed to Level 3 and beyond. When I completed my Level 4 RMA I received 100‰ support from the team. Since Aurelia first visited to help me to identify the home’s training needs we have had an ongoing relationship with them. As such, I’m confident that they fully understand my organisation and the day to day challenges I face. Our CSCI inspection report reflects the improvements seen since training commenced and I am proud of the standards of care achieved at Westlands since we made a commitment to develop and train our care staff with Aurelia. The staff are enthusiastic about training and can’t get enough of it! Thank you Aurelia."

Diane Springthorpe – Manager, Westlands Residential Care Home for the Elderly