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Customer Service NVQ3
This Level differs from the Level 2 as it looks at developing and improving customer service rather than just the delivering of it. Therefore it is ideal for those in a more senior customer facing role. There are 8 units to be completed over the workshops including Monitor and Solve Customer Service Problems and Work with others to improve Customer Service.
Download Customer Service NVQ3 course details (PDF)
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Customer Service Courses
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